CCI Research Presentations and Publications
Adapting Knowledge Management Systems for Collaborative Technical Problem Solving. International Conference on Knowledge Management.(2005).
The Confusion of Crowds: non-dyadic help interactions. Computer Supported Cooperative Work 2008.(2008).
Open Source Technical Support - A Look at Peer Help Giving. Hawaii International Conference on System Science.(2006).
Users of Open Source Software: What are they contributing?. Hawaii International Conference on System Science (HICSS - 42).(2009).
Your Mark is My Dirt: Impact of Email Signatures on Decision making. 9th International Conference on Decision Support Systems.(2007).